Terms & Conditions

Tentative Confirmation

On receipt of the reservation inquiry form, we will contact you and provide you with a confirmation of availability, room rate (including any applicable tax), and the amount of deposit required (1 night deposit non refundable).

Changes to Bookings

All requests for changes to bookings must be made in writing. While Anusara Villa will endeavor to accommodate booking changes this will only occur subject to availability.

Our Seasons

Unless otherwise noted our booking seasons are: Low season : 6 January to June and September to 19 December Peak season : 1 July to 31 august and 20 December to 05 January

Rates also vary according to the season, Rates are subject to change without notice. All rates are exclusive of tax and service charges and are quoted in United States Dollars. (US$) All taxes are in accordance with government regulations. Service charge is applied at the industry standard. Rates are for room rentals per night only. All other costs are at the expense of the Guest unless noted as inclusions on the written confirmation advice.

Please Note: It is the policy of The Anusara Villa that all guests sign a credit card authorization form at CHECK-IN to cover the possible cost of any damages that may occur to the rented premises due to the occupancy of the premises by the guest Damages, breakages or losses

Guests are responsible for looking after the property, leaving it in good order and in a clean condition. Guests also undertake to pay for damages, breakages or losses they may be responsible for during the period of their stay. Anusara Villa reserves the right to reclaim the hired property if the hirer, members of the guest party or guest visitors cause excessive damage or mess.

Reservation Confirmation

Reservation will be confirmed in writing after we received the deposit. Rates include breakfast. Rates are subject to 21% government tax and service charge.

Cancellation Policy

The Anusara Villa requires that all cancellations are notified in writing. (Fax or email is acceptable.) Where a booking is cancelled a minimum of twenty one (21) days before the booked arrival date, the deposit will be refunded in full subject to the approval of The Anusara Villa management. Cancellations made less than twenty one (21) days to the arrival date forfeit all monies paid by the guest in relation to the booked stay, payments are non refundable.

Insurance

We strongly recommend that you take out comprehensive travel insurance at the time of booking, to protect you and all those accompanying you for the full time of your visit against illness, including evacuation, injury, death, loss of baggage and personal items, theft, cancellation and other travel contingencies.

Responsibility

Please be advised that we are not responsible for any loss or damage to personal equipment and property during your stay with Anusara Villa, or during your participation in any activities during your visit to Bali. We will not accept responsibility for any delay, additional expense or inconvenience which maybe caused directly or indirectly by events outside of our control such as late arrival of International flights, civil disturbances, fire, floods, unusually severe weather, acts of God, acts of Government, or the failure of any machinery or equipment.

US$ Bank Account Details and Credit Card Transfers

Bank Account details, or details for making credit card payments for transfer of rental funds, will be sent at the same time as the tentative booking confirmation.